Privacy Policy
As Camelaa, we are aware of the trust you place in us and we attach the highest level of importance to the confidentiality of your personal data. All personal information you share with us through our website is carefully protected within the scope of the Republic of Türkiye’s Law No. 6698 on the Protection of Personal Data (KVKK). Your data is never shared with third parties except for legal obligations and is safeguarded with the highest level of security measures against unauthorized access. Your privacy is our commitment.
Purposes of Using Personal Data
The personal information we collect through our website is used to provide you with a better shopping experience and to deliver our services seamlessly. This information is mainly used for the following purposes:
Management of Order Processes: We use the necessary information (your name, surname, address, and contact details) to ensure that your purchases are completed smoothly and that your products are delivered to the correct address on time. This information covers all stages from order confirmation to delivery.
Improving Service Quality: We may analyze your data to personalize your experience on our website and to offer services more suitable to your needs. This enables us to present you with special campaigns, new product announcements, or recommendations based on your interests. However, these analyses are solely intended to identify general trends, and your individual data is never sold or shared with third parties for targeted advertising.
Communication: We use your contact information to communicate with you regarding updates about your order, delivery status, any potential issues, or our special offers. You may change your communication preferences at any time.
Payment Security
Your security is our priority in all financial transactions you carry out at Camelaa. Your credit card information is processed through secure payment infrastructures protected by the latest SSL (Secure Socket Layer) encryption technologies. This information is encrypted directly by payment institutions and is never recorded, stored, or retained in our systems. Therefore, you do not need to have any data security concerns regarding your credit card information. Every transaction is carried out in accordance with the strict security standards of banks and payment providers.
Your Privacy Rights and Contact
Your rights regarding the protection of your personal data are secured under KVKK. You may contact us at any time for any questions, requests, or concerns regarding the processing, use, or deletion of your data. We are pleased to maintain transparent communication on any matter related to our privacy policy. Safeguarding your privacy is one of Camelaa’s core values.